Professional Speaker and Performer Specializing in Seniors and Those That Serve Them

New Program - The Resident/Patient Experience.

Faces of Seniors - our newest online feature.

AAHSA Conference

Anthony spoke at the national convention
of the American Association of Homes and Services for the
Aging in Philadelphia in October.
He will present "Turning Customers into Crusaders"
Read the reviews here.

Announcing a new course: Empowering Excellence.

In working to fulfill the tenets of Advancing Excellence in America's Nursing Homes we created a day long event that will empower staff to deliver exceptional experiences.

See the overview here.

Anthony is a contributing writer to a new online publication
called The Galloping Geezer.
Check it out and check his first story too.

Anthony keynoted the Lynchburg College Beard Center
on Aging annual conference May 23. See the festivities here. Anthony also keynoted the AHCA state affiliate conferences in Colorado, South Dakota and Missouri as well as the management retreat for Assisted Living Concepts in Milwaukee. More here.

Anthony presented his acclaimed
"Turning Customers into Crusaders"
for the Ohio Healthcare Association
in a webinar on January 16. Listen to it here.

194 listeners agreed that the program was excellent.
Read more here.

Anthony presented at The American College of Healthcare Executives annual Congress in March. Anthony's topic,
"You're Missing 98% of the Market" looked at what health care
can learn from other industries when it comes to
marketing and operations.

In addition, Anthony conducted a webinar for ACHE
on marketing audits in March

Our presentation, Turning Customers into Crusaders at The American Health Care Association annual meeting
was enthusiastically received by more than 100 attendees.
The results are in. ACHA attendees rated Anthony
4+ Stars at their annual conference. Let Anthony
make you look like a star!

We delivered on the national level.
Let us help you with your needs locally.

See the photos here.

Second Wind Dreams, a make a wish organization
for seniors, gave Anthony a standing ovation as
he keynoted their annual conference June 15.

Anthony gave his popular keynote
The Meaning of Life.